Senior Officer, Technical Support

(English only)

Responsibilities：

• Responsible for systems and network support
• Responsible for daily desktop support to end users
• Monitoring and management of servers, email, virtualization platform, backup and other IT related facilities
• Plan and execute IT policies and procedures to ensure staff comply with the regulatory requirement
• Responsible for security management and control of infrastructure and application systems
• Ensure application availability, perform regular capacity planning, housekeeping to maintain system healthiness and disaster recovery planning
• To lead and support the team in the implementation and IT project management

Requirements：

• Diploma in Information Technology related disciplines or above
• 5+ year relevant experience in system administration and network support
• Solid experience on O365 environment, Windows Servers, Active Directory, DFS, network switch, firewall, Wi-Fi, VM, VPN appliance and / or AWS
• Good knowledge of Network Infrastructure & Cyber Security
• Holder of MCSE or CCNA preferable
• Good communication, problem-solving & time management skills