Mr. Stephen S. Y. WONG
After 20+ years of corporate experience, Stephen Co-founded Dory network Technology Ltd, a company focusing on using design and technology to create social impact globally in August 2019.
Prior to that he has been Director, Strategic Business Development for Swire Coca-Cola Ltd for a year where he charted strategy for Vending, Smart Retail, digital partnership & customer engagement portal for China.
Stephen also has successful run as CEO for Asia Miles Ltd for 7 years, where he was responsible for managing and growing Asia’s leading travel and lifestyle rewards programme with a portfolio of over 11 million members and more than 700 business partners worldwide. He joined Cathay Pacific Airways in 1998 and has been with the airline group in various management positions living and working in Hong Kong, USA, Singapore, Japan and Vietnam.
An ardent advocate of Design Thinking - a collaborative and customer-focused problem-solving methodology - Stephen takes special interest in a stakeholder-centric approach that uses the convergence of innovation, customer insights and technology to drive corporate value creation.
A sought-after speaker delivering presentations globally on the value of Design Thinking and innovation, customer loyalty, CRM & digital transformation, He is also founder and lead curator of Design Thinking in Action, a nonprofit innovative community that brings together thought leaders, educators and practitioners to share, learn and grow together in the field of human-centred design since 2016.
A Sloan Fellow of the Stanford Graduate School of Business with an MSc in Management and a certificate in Public Management and Social Innovation. Stephen also holds a BA in Marketing from Michigan State University and completed the IESE & INSEAD Executive Education Programme in Spain, France and Singapore.
He is currently a Board Member of Ocean Park Corporation, a member of the Entrepreneurship Committee Advisory Group (ECAG) of Hong Kong Cyberport Management Company Ltd. and Social Enterprise Advisory Committee for the Hong KONG SAR government.
Like many people, Stephen loves football, but he goes a step further than most: not only does he play himself but he is actually a certified football coach under the Asian Football Confederation and enjoys sharing his knowledge and skills with young athletes.